Privacy Policy

2) Information we collect

• Lead/contact forms: name, email, message content, and any details you submit.
• Usage & device data: IP address, browser/device identifiers, pages viewed, timestamps, and approximate location derived from IP.
• Cookies/pixels: identifiers used for analytics and advertising measurement (where enabled).
• Sensitive info: do not submit sensitive financial data (e.g., full card numbers, banking credentials). If you do, we will treat it as sensitive and limit access and retention.

3) How we use information

• Provide and improve the site, respond to inquiries, and deliver requested information.
• Security, fraud prevention, debugging, and maintaining service quality.
• Analytics to understand performance and user interactions.
• Advertising/retargeting measurement where pixels are used and permitted by your choices.
• Legal and compliance purposes (e.g., recordkeeping, responding to lawful requests).

4) Cookies, analytics & advertising pixels

We may use first- and third-party cookies/SDKs (e.g., analytics tools and advertising pixels) to measure traffic, attribute conversions, and improve marketing. Depending on configuration, these tools may collect online identifiers and usage data. You can control cookies via browser settings and, where available, on-site consent controls. Withdrawing consent may affect certain features but not core access.

5) Sharing & cross-border processing

We may share personal information with service providers that help us operate (hosting, email, analytics, advertising, customer support). Service providers may process data in Canada or other countries; those jurisdictions may have different privacy laws. We do not sell personal information in the sense of exchanging it for money.

6) Retention

We keep personal information only as long as necessary for the purposes described above, and to meet legal/accounting requirements. Typical retention: inquiry records for up to 24 months unless a longer period is required or you request deletion (subject to legal limits).

7) Security

We use administrative, technical, and physical safeguards appropriate to sensitivity, including HTTPS in transit, access controls, and least-privilege practices. No method of transmission or storage is 100% secure.

8) Your rights (Canada)

• Request access to, and correction of, personal information we hold about you.
• Withdraw consent (where processing is based on consent), subject to legal/contractual restrictions.
• Ask questions about our policies and challenge compliance. You may also complain to the Office of the Privacy Commissioner of Canada.